Frequently Asked Questions
Find answers to common questions about our services, pricing, and process. Can't find what you're looking for? Contact us anytime.
General
What services does KUIQ DEAL provide?
We provide comprehensive IT services including web development, mobile app development, AI automation, digital marketing, SaaS development, and IT consulting. We specialize in AI-powered solutions like voice calling agents and WhatsApp chatbots.
Where is KUIQ DEAL located?
KUIQ DEAL is officially registered and headquartered in Business Bay, Dubai, UAE (License: 1192153). While we're based in the UAE, we serve clients worldwide and have experience working with businesses across multiple countries.
Do you work with international clients?
Yes! While we're based in Dubai, we serve clients globally. We have experience working with businesses in the UAE, UK, USA, Europe, and Asia. Time zone differences are never an issue - we adjust our schedules to accommodate your needs.
Projects & Pricing
How much does a typical project cost?
Project costs vary based on complexity and requirements. Simple websites start from $3,000-$5,000, custom web applications range from $10,000-$50,000, and enterprise solutions can be $50,000+. We provide detailed quotes after understanding your specific needs during a free consultation.
How long does a typical project take?
Timelines depend on project scope. A simple website takes 2-4 weeks, custom web applications 2-4 months, and enterprise solutions 4-12 months. We use agile methodology with regular updates and demos throughout development.
Do you offer payment plans?
Yes, we offer flexible payment terms. Typically, we require 30-50% upfront, milestone payments during development, and final payment upon completion. For larger projects, we can discuss custom payment schedules.
What's included in your pricing?
Our pricing includes planning, design, development, testing, deployment, and initial support. We provide transparent quotes with no hidden fees. Ongoing maintenance and hosting are separate and optional.
Development Process
What is your development process?
We follow a 4-step process: 1) Discovery - understand your needs and define scope, 2) Strategy - create a custom roadmap, 3) Development - agile development with regular updates, 4) Launch - seamless deployment with ongoing support.
Will I own the source code?
Yes, upon final payment, you own all the source code and intellectual property. We provide complete documentation and can assist with handover to your team if needed.
Do you provide ongoing support after launch?
Yes, we offer various support packages including bug fixes, updates, and enhancements. The first 30 days include free support, and we offer monthly or annual maintenance contracts for ongoing needs.
Can you work with my existing team?
We often collaborate with in-house teams, providing additional development capacity, specialized expertise, or full project management. We adapt to your workflow and communication preferences.
AI & Automation
What AI services do you offer?
We specialize in AI voice calling agents, WhatsApp chatbots, customer service automation, lead qualification bots, and workflow automation. Our AI solutions are customized to your business needs and integrate with your existing systems.
How much can AI automation save my business?
Clients typically see 40-70% reduction in customer service costs, 24/7 availability without extra staffing, and 3-5x faster response times. ROI usually achieved within 6-12 months depending on call/inquiry volume.
Is AI automation difficult to implement?
Not with us! We handle the entire implementation including setup, training, testing, and integration with your existing systems. Most clients are up and running within 2-6 weeks, and we provide full training and documentation.
Can AI chatbots really replace human agents?
AI chatbots excel at handling routine inquiries, FAQs, scheduling, and initial qualification - typically 60-80% of inquiries. Complex issues are seamlessly transferred to human agents. The goal is to augment your team, not replace it.
Technical
What technologies do you use?
We use modern, proven technologies including React, Next.js, Node.js, Python, PostgreSQL, MongoDB for development, and AWS, Vercel for hosting. We select the best technology stack for each project's specific requirements.
Do you build mobile apps?
Yes, we develop native iOS and Android apps, as well as cross-platform apps using React Native. We handle everything from design to app store deployment and ongoing maintenance.
Can you integrate with our existing systems?
Yes, we specialize in integrations. We can connect with CRMs (Salesforce, HubSpot), payment processors (Stripe, PayPal), accounting software, and custom APIs. We ensure seamless data flow between systems.
Is my data secure with KUIQ DEAL?
Security is our top priority. We follow industry best practices including data encryption, secure authentication, regular security audits, and compliance with GDPR and other regulations. We sign NDAs and can work with your security requirements.
Still Have Questions?
We're here to help! Get in touch with our team for personalized answers and a free consultation.